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Oracle Database Packages

Our Oracle Care solutions provide end-to-end database management and support to ensure stability, security, and performance.

Oracle DB Care

Featured Included:

  • New database creation and configuration
  • Database user and role management
  • Tablespace and storage management
  • Database cloning for testing and development
  • Database health checks and optimization
  • Performance monitoring and tuning (SQL, indexing, memory usage)
  • Proactive monitoring to prevent downtime
  • Capacity planning and growth forecasting
  • Oracle database patching (security and feature updates)
  • Semi-annually patch schedule planning
  • Dependency and compatibility checks before patching
  • Oracle RMAN backup configuration and maintenance
  • Backup health monitoring and validation
  • Data recovery assistance (point-in-time recovery, restore operations)
  • Disaster recovery testing and validation
  • Investigation and resolution of database-related issues
  • Root cause analysis and reporting
  • Liaison with Oracle Support for escalations
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Most Popular

IFS Infra Care

Featured Included:

  • Delivery/Release
    Updates/Service Update/UPD Deployments
  • License Management
  • SSO Authentication setup
  • SSL Certificate Installation/Update
  • Kubernetes Certificate management (CLOUD)
  • Database Backups Monitoring
  • Environment Health Checks
  • Permission Sets Handling
  • Environment Maintenance
  • Periodic Configurations Review
  • Act as a mediator between IFS and Customer
  • Environment issue investigation and Resolution
  • Annual Disaster Recovery (DR) testing
  • Incident troubleshooting
  • Escalate and manage tickets to IFS
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IFS Core Care

Featured Included:

  • D3 Functional Consulting (Finance,HR, etc.)
  • Analyze business processes
  • Support end-users in day-to-day operations
  • Troubleshooting, and process guidance
  • Configure functional settings
  • Assist in customization validation, ensuring alignment with functional needs
  • Conduct training sessions
  • Report, track, and manage support cases with IFS
  • Provide input for process improvements and best practices
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Conditions

Our package rates are customized to match your unique requirements — including the number of environments, user count, support availability, and other specific needs.

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